Answers to common questions
How can we better assist you?
General
The Regalia Program is a modern expression of heritage — introduced through a signature Memphis insignia and built to evolve through considered design, cultural expression, and lived experiences.
"Regalia" refers to the emblems, symbols, or paraphernalia indicative of royalty or a high office, including formal dress and accessories, or the decorations and insignia of an order or society.
Orders & Shipping
All orders are processed within 1-3 business days (excluding weekends and holidays). Once shipped, you will receive a tracking number via email.
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package here
It may take 2-3 business days for your shipping status to be updated. If your tracking information does not appear 2 business days after shipping confirmation, please feel free to contact us directly at clientservice@regaliaprogram.com with your order number in the subject line.
No, we do not offer same day delivery.
No, we do not offer expedited shipping.
Returns & Exchanges
All sales are final. Due to the limited nature of our products, we are unable to offer returns or exchanges.
If you receive an item with a physical defect or damage, we’re happy to assist. Please contact us through our Client Services form to begin the review process.
No, we do not offer exchanges.
Please contact us about any damaged or defective items with accompanying photos within a 15-day period from the date of purchase.